NOTE: You, the customer, are solely responsible for data security. WinBook strongly recommends that you perform a backup of all personal data contained on your system prior to performing this procedure. Warning: WinBook will NOT be held responsible for any data loss incurred during this process.

Congratulations on your purchase of the WinBook J1!  We are proud to offer Windows Millennium or Windows 2000 as the operating system for the WinBook J1.

Important!

Please do not remove the Certificate of Authenticity sticker (Product Key xxxxx-xxxxx-xxxxx-xxxxx-xxxxx) that is attached to the bottom of your WinBook J1, as another number cannot be issued.  We are unable to provide a replacement!  It is advisable to copy the product key to another location in case the sticker becomes unattached or is lost.

Helpful Tips

Check for missing items.  In addition to your WinBook unit, you should have received a WinBook J Series user's manual, Windows Millennium or Windows 2000 user's manual, AC adapter, a power cord, and a WinBook J1 Restore CD.  If any of these items are missing, contact Customer Service immediately.

The included User's Manual should be read thoroughly before operating your new WinBook.

A compilation of Frequently Asked Questions is included in this document to help in the resolution of common problems.  Also available for reference/troubleshooting purposes is a Help file that can be accessed on-line at www.winbookcorp.com.

It is strongly recommended that you fully charge your WinBook battery before using the computer for the first time. The battery can take up to 4 hours for a full charge.

WinBook Technical Support, Customer Service and Sales Departments are available Monday through Friday, 9am - 9pm EST.

Technical Support: 1 (800) 722-4398

Customer Service: 1 (800) 846-6045

Sales: 1 (800) 867-9752

Your WinBook J1 has Windows Millennium or Windows 2000 Professional preinstalled. This gives you all the components necessary to begin using your computer and exploring the World Wide Web provided you have an internet service provider.   Please store the included WinBook Restore CD and Windows Millennium or Windows 2000 Professional manual in a safe place in the event that you need to reinstall or reconfigure your software in the future. Please note that this CD cannot be replaced if it is lost.

It is a good idea to keep a backup of important date currently on your hard disk at all times. The most important and crucial information to back up is the data (spreadsheets, word processing documents, etc.) that you create. Your operating system and programs can always be reinstalled using the original manufactures' disks or CD's. You will need to decide if you want to try to do this on the floppy drive or an external device such as a tape drive, CDRW, or other removable media drive.

You can access the BIOS setup program by pressing the F2 key at boot-up while the WinBook logo is on the screen. You should familiarize yourself with the section of the WinBook J1 Users manual that references the BIOS configuration before attempting to change any settings.

WinBook J1 Frequently asked questions

What special software comes with my WinBook J1?

Your WinBook comes with several drivers for the various sub-systems of your notebook (i.e. video, audio, modem), which allow you to use the special features of your computer. There is no need to install these drivers when you get your computer as they come pre-installed from the factory. The latest drivers for your WinBook can be found at www.winbookcorp.com.

Software to operate your optical drive (i.e. DVD, CDRW) will need to be installed by the end user. Once the computer has fully booted into Windows, place the software installation CD into the drive and it will being the installation process automatically. It is recommended that you select all of the default options presented when installing the software.

How do I tell what WinBook model I have?

The model of the unit can be found on the bottom of the unit on the FCC sticker.

Are there things I can do to extend the battery charge life?

Battery life will vary from user to user depending on how the computer is being used.  To help increase your battery life, you can configure the power management features within the Power Management properties of Windows Millennium or Windows 2000. 

To access Power Management properties in Windows Millennium and Windows 2000, click on the Start button, go to Settings and choose Control Panel. Next, click on the Power Options icon. 

You can customize these settings as you choose. You should be aware that any power management features would be of benefit only if there are periods of inactivity, which allow the settings to engage. Please note that the battery in the WinBook J1 takes about 2.5 hours to fully charge with the machine turned OFF. If the system is ON, the time needed to charge to full capacity is about 3.5 hours.

When I close the lid, the computer goes into standby mode, is this normal?

Yes, you can set the computer to go into standby mode, hibernation mode, or shutdown when the lid is closed. Yet another option available is to not have any action occur when the lid is closed.

To change this setting, go to the Control Panel.  Double-click on the Power Options icon.  Click on the Advanced tab. Change the "When I close the lid of my portable computer" option to the desired action.

None- Nothing happens when the lid is closed, it continues normal operation.

Standby - The computer goes into sleep mode.  This mode will conserve battery power.  Not for use with an external monitor.

Hibernate - The computer goes into save to disk mode. This mode saves your information to the hard drive and shuts down.  Not for use with an external monitor.

Shutdown or Power Off - The computer shuts down.

My computer will not Hibernate, what could cause this?

To ensure that the hibernation feature is turned on, open the Control Panel.  Then double-click the Power Options icon and select the Hibernate tab. Ensure that the "Enable Hibernate Support" box is checked.

Note: In Windows Millennium and Windows 2000, an "Instant Off" feature has been incorporated that allows Windows to be properly shut down with one press of the power button. This eliminates the need to select "Start" > "Shut Down" to power down your J1 as well as bypassing the need to press down on the power button for greater than 4 seconds. This feature is enabled by default on your WinBook. To disable this feature, go to the Control Panel. Double-click on the Power Options icon. Click on the Advanced tab. Change the "When I press the sleep button on my computer" option to your desired choice.

Do I have an internal Network card?

Some configurations of the WinBook J1 have an internal 10/100 Network Card. To use this device, simply plug the RJ45 Network cable into the unit. The Windows operating system comes pre-loaded with software for most networks. To find out more details on which is best for your Network, see your Network Administrator.

How do I get a serial mouse to work on the computer?

A serial mouse will attach to the serial port on the back of the computer. Windows automatically detects some serial mice at start-up.  Follow the steps below if yours is not detected.

Start with the computer turned off.  Attach the mouse and power on the unit.  Open the Control Panel.  Locate the Add New Hardware Icon and double-click on it.  Click Next to let Windows search for Plug and Play devices.  If your mouse is in the list, then click Yes, and then Next. If not, then click No and click Next.  Click Yes to let Windows search for new devices and click Next again.  Click Next again to start the search. When Windows has completed the search, it should tell you that it has found your new hardware. Click Finish to install it.  If the computer does not find the mouse, you should contact WinBook Technical Support for further assistance.

If you have Windows 2000, start with the computer off. Attach the mouse and power on the unit. Open the Control Panel. Locate the Add New Hardware Icon and double-click on it. This will start the Add/Remove hardware Wizard click next. Click on the option to Add/Troubleshoot a device and click next. Windows 2000 will start to search for Plug and Play devices. If your mouse is in the list, then highlight it and click next. Windows 2000 will start to install the device. If Windows 2000 does not automatically start to install your hardware it will provide you with a list of items that are already installed on your system if the item you are trying to install is not in the list then click on "Add a new device" and click next. Click the option that states "No, select from a list" and click next.

Select the item from the list provided and click next. If Windows 2000 still does not detect your hardware contact the hardware manufacture for further assistance.

What is a USB port?

USB is short for Universal Serial Bus.  USB is an external bus connection that allows for connection of up to 127 peripheral devices, including HID (Human Interface Devices), modems and printers. The USB port provides the feature of being able to hot plug-in and hot swap devices.

What is the difference between DVD and CD-ROM, and will my old CD disks work with my DVD drive?

DVD is a new type of CD-ROM drive. Short for Digital Versatile Disc or Digital Video Disc, a DVD disk will hold anywhere from 4.7 to 17gigabytes of data. The optional DVD drive in the WinBook J1 is backward compatible with your original CD-ROM disks.

Can I use the DVD drive to play DVD movies?

If you have an optional DVD Drive then yes, you can play DVD Movies on your WinBook J1. This is one of the main features of DVD drives.

Note: Your DVD software is not pre-installed. The DVD installation CD is located in the accessories box. Place the installation CD into your DVD drive, and the installation program will activate automatically. It is recommended to accept all of the default options presented during the software installation.

To do this, insert your DVD movie into the DVD drive.  Wait for approximately 15 seconds and the DVD movie should begin playing.  If the DVD does not start playing by itself, click on Start.  Go to Programs, CyberLink PowerDVD, and PowerDVD.  The movie should begin playing as soon as the program opens. If it does not play automatically, click on the play button.

What do I have to do to use CardBus or PCMCIA Cards in my WinBook J1?

For most cards, you simply need to insert the card in the PCMCIA slot and Windows  will automatically install any necessary drivers. Some cards require an updated driver from the manufacturer. In that case, you should have the disk ready when Windows asks you for a disk from the manufacturer. To make sure that your PCMCIA cards are compatible with Windows 2000, visit http://www.microsoft.com/windows2000/upgrade/compat/default.asp. This website, provided by Microsoft has tools and information to assist you with your needs.

Can I use a Zoom Video (ZV Port) PCMCIA card with my unit?

Yes, you can.  All the software drivers for Zoomed Video slots have been preinstalled at the factory.  You may however, need to install a driver for the device you are trying to install.

What kind of external microphone can I use?

If you wish to use an external microphone with your unit, it will need to be a self-amplified microphone.  The internal microphone is a mono device.

Note: The microphone is muted by default in the volume control panel.

Common Questions on Windows Millennium

What is different about Windows ME?

Windows ME (Millennium Edition) has many updates, including the following areas:
Digital Media
Home Networking
Online Experience
Critical File Protection
Reverting Your computer back to normal if there are problems with the operating system.
Improved Help and Support
Support for UPnP (Universal Plug and Play) devices

What has happened to MS-DOS Mode?

Microsoft Windows no longer offers MS-DOS mode as a boot option. An MS-DOS prompt is still available for using command line options. To access this, click on Start and Run. Type in the word COMMAND and click OK. This will give you a command line prompt.

What is the Out of Box Experience and how do I use it?

The Out of Box Experience is designed to help you quickly setup up your computer and have it working within a few minutes of taking it out of the box.

How do I find help for Windows ME?

Windows ME has an Improved Help and Support Feature. You can access this by clicking on the Start Button, then clicking the Help Menu Item.

How do I use the Revert Your Computer feature?

You can access the System Restore Utility through Start, Programs, Accessories, System Tools. This feature allows you to undo changes made to your computer that might prevent your computer from working properly. Windows will automatically make backups of your configuration files from time to time, and these can be restored using the System Restore program. Please note, this program does NOT backup document files. You must still back these up separately.

How does Critical File Protection work and how does it affect ME?

Critical File Protection works by preserving copies of system files when you install new software. If you install a software package that damages or replaces a system file, this feature allows you to recover these files.

Can I use my MS-DOS Programs with Windows ME?

Some MS-DOS based programs will still work in Windows ME. However, since major changes have been made to the internal workings of the operating system, you will find that a large number of MS-DOS based programs will not work. Microsoft has no plans to include support for these programs in future versions of Windows. It is recommended that you upgrade your MS-DOS based programs to versions that will work under Windows ME. If you are not sure if your program will work, you should contact the program's vendor for compatibility information.

Can I use my Windows 95 and 98 Programs with Windows ME?

Most programs designed for Windows 95 and 98 will work with Windows ME. Some programs may require patches or updates to work correctly. If there are questions, you should check with your program's vendor for compatibility information.

How do I find out more information about Windows ME?

Windows has several features built in to give you more information. Look for these under Start, Programs, Accessories. Look for Interactive Training, and under Entertainment look for Windows Millennium Edition Preview. There are also a number of websites with information. Look at www.microsoft.com or your favorite search engine for more information.

What kind of Multimedia Applications come with Windows ME?

Windows ME comes with the Windows Media Player, which is capable of playing a large variety of media types including: CD-Audio, digital video and audio files, and Internet streaming media.

How do I set up Home Networking?

Networking computers can be a complex process. The basic procedure would be to first install your network adapter, then run the Home Networking Wizard under Start, Programs, Accessories, Communications.

Note: Due to the highly customizable nature of network configurations, WinBook Technical Support does not support networking. Please consult your system administrator for networking support.

What are Accessibility Options?

Accessibility Options are designed to make Windows more accessible for people with disabilities. They allow you to modify the display and input devices to make it easier to work with the computer.

Does Windows ME have built in Virus Protection?

Windows does not include any virus protection. Virus protection must be purchased separately. It is recommended that you purchase an anti-virus package and update it regularly to protect your computer from viruses and other malicious programs.

How do I change Power Management Settings?

Windows controls all power management settings. These settings can be changed in the Power Options control panel.

I don't like Internet Explorer, how can I remove it?

Internet Explorer 5.5 is an integral part of Windows ME and cannot be removed. If you prefer a different Web Browser, you may install it, and have it work properly. If you wish to have the other browser as your default browser, you may set this under the Internet Options control panel.

Where do I find my certificate of authenticity?

The Certificate of Authenticity label is attached to the bottom of the computer. You should write this number down and keep it with your important documentation. Two good places to keep this are written on your invoice for the computer, and on a piece of paper in the envelope with your Restore CD.

Where is my Windows disk?

In accordance with our agreement with Microsoft, we cannot ship Windows CDs with computers. Your Restore CD has all of the software you need to reload Windows on your computer. Please do not lose this disk, as it cannot be replaced.

How do I find out what resources are free?

You can check your computer's resources using the System control Panel. Look under Device Manager, highlight Computer and click properties. You will have options to view Interrupt Request, Input/Output Range, Direct Memory Access, and Memory Address resource settings.

How do I find files on my computer?

You can search your computer, other computers on your local network, and the Internet by clicking on the Start button and choosing Search.

Why can't I find the Dialup Networking Folder in My Computer?

The Dialup Networking Folder has been moved to the Control Panels.

Common Questions on Windows 2000

What is new about Windows 2000

Built on WindowsNT® technology and an easy-to-use, familiar Windows® 98 user interface, Windows 2000 Professional makes business users more productive. Its integrated Web capabilities and broad support for mobile computers and hardware devices makes Windows 2000 the easy way for business users to connect to the Internet anywhere and anytime.

Windows 2000 is geared more for mobile computers unlike NT 4.0. Windows 2000 comes equipped with power management features like hibernate that turns off your computer and monitor after a pre-determined time, while retaining your desktop on disk. When you re-activate your computer, hibernate mode restores your programs and settings exactly as you left them. Also featured in Windows 2000 is the ability to have Plug and play capability. This lets you automatically install new hardware with only minimal configuration. More than 12,000 devices now support this functionality. Windows 2000 also supports digital devices like removable storage devices such as DVD and Device Bay. Also supported are new display devices such as Accelerated Graphics Port (AGP), multiple video cards and monitors, OpenGL 1.2, DirectX® 7.0 API, and Video Port Extensions. 

Does Windows 2000 have a built in virus detection program?

No, Windows 2000 does not have a virus program built in. It is your best interest to buy and install a virus detection program, as some viruses can damage any and all of the data that you have stored on you hard drive.

Will my software and hardware devices work in Windows 2000 like they worked in Windows 98 or Windows Millennium?

Windows 2000, like any other operating system is tested with hardware and software devices that are currently on the market. If you would like to see a list or are wondering if your particular software and hardware devices are supported by Windows 2000 visit http://www.microsoft.com/windows2000/server/howtobuy/upgrading/compat/default.asp . This website, provided by Microsoft has tools and information to assist you with your needs.

What kind of security do I get with Windows 2000?

Windows 2000 was built on WindowsNT® technology. This security model includes components to control who accesses objects (such as files and shared printers),the actions an individual can take on an object, andthe events that are audited.

How do I install a Printer on my WinBook J1?

1. Attach your printer with the appropriate cable to your WinBook.
2. Click the Start button, point to Settings, and then click Printers.
3. Double-click Add Printer, and then click Next.
4. Click Local Printer or Network Printer as appropriate, and then click Next.
   
   If you click Network Printer, you are prompted for the network path for the printer. If you do not know the correct path, click Browse, or check with your network administrator.  Click either Yes or No in the "Do you print from MS-DOS-based programs?" area, and then click Next.
   
   
5. Click the appropriate manufacturer and model for your printer, and then click    Next.
6. If you chose to install a local printer, click the correct port and then click Next.
7. Type a name for the printer (or accept the default name), and then click either Yes or No in the "Do you want your Windows-based programs to use this printer as the default printer?" area. Click Next.    
8. To print a test page, click Yes. Click Finish.

My system has locked up and I have pressed CTRL-ALT-Del in Windows 2000. Which button will show which program is "not responding"?

When you press CTRL-ALT-DEL in windows 2000 it gives you a list of six options to choose from.

Lock Computer: This function allows you to lock your computer so no one can access your system without a password.

Log Off: This function will allow you to log yourself off of the system.

Shut Down: This function will shut down the computer.

Change Password: This function allows you to change your password.

Task Manager: This function displays the task manager. It is like the close program window you are used to seeing in Windows Millennium but has a few more options. "Applications" allows you to see what programs are running and which ones that may be causing conflicts. "Processes" displays the files that are currently running in memory. Performance displays the CPU usage and Memory usage currently being used by the system.

Cancel: Allows you to cancel out of the Windows Security window and go back to the desktop.

What if I forget my administrator password for Windows 2000?

Windows 2000 will prompt you to create an Administrator Password when you first boot up the system, you must write down this password and keep it in a safe place in case you forget it. Due to the increased security that is built into Windows 2000 if you forget your Administrator Password you will not be able to load Windows 2000. If you have forgotten your Administrator Password you will need to use your J1 Restore CD to reinstall Windows 2000 and continue to use Windows 2000.

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Disclaimer: This information is being provided to you as a service from the Technical Support Department of WinBook Computers. It is intended to assist you in the resolution of your technical problems or questions. If you feel uncomfortable implementing any of the information or suggestions contained herein then you should e-mail the WinBook Technical Support Department. WinBook will not be held responsible for any loss of information, data or programming as a result of the use of this TechNote.