NOTE: You, the customer, are solely responsible for data security. WinBook strongly recommends that you perform a backup of all personal data contained on your system prior to performing this procedure. Warning: WinBook will NOT be held responsible for any data loss incurred during this process.

When you use the Disk Defragmenter tool to defragment your hard disk, you may receive the following message:

Drive's Contents Have Changed: Restarting...

This issue can occur if a program (such as an anti-virusprogram or a screen saver) is running on the drive when the Disk Defragmenter tool is running. Disk Defragment will constantly restart if there are programs accessing the hard drive at the same time as the Defragmenter program. This is usually caused by background or memory resident programs. 

There easiest way to get around that is to run the disk defragment in windows safe mode. In safe mode all memory resident programs are not loading. To get to safe mode, simply shut the unit down. Turn it back on and immediately start tapping the F8 key rapidly. You want to tap F8 as soon as your finger leaves the power button. It will take you to the Windows 98 Startup Menu. Choose #3 Safe mode from the list. It will load windows in safe mode. It will give you a warning. Click OK. Now run defragmenter as you normally would. It should run fine. After it finishes then shut down the unit as you normally would. When you restart the unit it should boot to normal windows.

An alternate method to use in Window 98 is to:

1. Click Start, point to Programs, point to Accessories, point to System Tools, and then click System Information.
   
2. On the Tools menu, click System Configuration Utility.
   
3. On the General tab, click Selective Startup, and then click to clear the following check boxes:
   
   • Process Config.sys File (if available)
   • Process Autoexec.bat File (if available)
   • Process Winstart.bat File (if available)
   • Process System.ini File
   • Process Win.ini File
   • Load Startup Group Items
    
4. Click OK, and then restart your computer when you are prompted.

After your computer starts, run the Disk Defragmenter tool. After Disk Defragmenter finishes, start the System Configuration Utility tool again by repeating the above steps. In step 3, click Normal Startup on the General tab, and then click OK. Restart your computer when you are prompted to do so.

Note: For further information refer to Microsoft Knowledge Base article: Q186978.

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Disclaimer: This information is being provided to you as a service from the Technical Support Department of WinBook Computers. It is intended to assist you in the resolution of your technical problems or questions. If you feel uncomfortable implementing any of the information or suggestions contained herein then you should e-mail the WinBook Technical Support Department. WinBook will not be held responsible for any loss of information, data or programming as a result of the use of this TechNote.