NOTE: You, the customer, are solely responsible for data security. WinBook strongly recommends that you perform a backup of all personal data contained on your system prior to performing this procedure. Warning: WinBook will NOT be held responsible for any data loss incurred during this process.

Common Questions on Windows 2000

What is new about Windows 2000

Built on Windows NT® technology and an easy-to-use, familiar Windows® 98 user interface, Windows 2000 Professional makes business users more productive. Its integrated Web capabilities and broad support for mobile computers and hardware devices makes Windows 2000 the easy way for business users to connect to the Internet anywhere and anytime.

Windows 2000 is geared more for mobile computers unlike NT 4.0. Windows 2000 comes equipped with power management features like hibernate that turns off your computer and monitor after a pre-determined time, while retaining your desktop on disk. When you re-activate your computer, hibernate mode restores your programs and settings exactly as you left them. Also featured in Windows 2000 is the ability to have Plug and play capability. This lets you automatically install new hardware with only minimal configuration. More than 12,000 devices now support this functionality. Windows 2000 also supports digital devices like removable storage devices such as DVD and Device Bay. Also supported are new display devices such as Accelerated Graphics Port (AGP), multiple video cards and monitors, OpenGL 1.2, DirectX® 7.0 API, and Video Port Extensions.

Does Windows 2000 have a built in virus detection program?

No, Windows 2000 does not have a virus program built in. It is your best interest to buy and install a virus detection program, as some viruses can damage any and all of the data that you have stored on you hard drive.

Will my software and hardware devices work in Windows 2000 like they worked in Windows 98 or Windows Millennium?

Windows 2000, like any other operating system is tested with hardware and software devices that are currently on the market. If you would like to see a list or are wondering if your particular software and hardware devices are supported by Windows 2000 visit http://www.microsoft.com/windows2000/upgrade/compat/default.asp. This website, provided by Microsoft has tools and information to assist you with your needs.

What kind of security do I get with Windows 2000?

Windows 2000 was built on Windows NT® technology. This security model includes components to control who accesses objects (such as files and shared printers), the actions an individual can take on an object, and the events that are audited.

How do I install a Printer on my WinBook X1?
1. Click the Start button, point to Settings, and then click Printers.
2. Double-click Add Printer, and then click Next.
3. Click Local Printer or Network Printer as appropriate, and then click Next.
If you click Network Printer, you are prompted for the network path for the printer. If you do not know the correct path, click Browse, or check with your network administrator. Click either Yes or No in the "Do you print from MS-DOS-based programs?" area, and then click Next.
4. Click the appropriate manufacturer and model for your printer, and then click Next.
5. If you chose to install a local printer, click the correct port and then click Next.
6. Type a name for the printer (or accept the default name), and then click either Yes or No in the "Do you want your Windows-based programs to use this printer as the default printer?" area. Click Next.
7. To print a test page, click Yes. Click Finish.

My system has locked up and I have pressed CTRL-ALT-Del in Windows 2000. Which button will show which program is "not responding"?

When you press CTRL-ALT-DEL in windows 2000 it gives you a list of six options to choose from.
Lock Computer: This function allows you to lock your computer so no one can access your system without a password.
Log Off: This function will allow you to log yourself off of the system.
Shut Down: This function will shut down the computer.
Change Password: This function allows you to change your password.
Task Manager: This function displays the task manager. It is like the close program window you are used to seeing in Windows Millennium but has a few more options. "Applications" allows you to see what programs are running and which ones that may be causing conflicts. "Processes" displays the files that are currently running in memory. Performance displays the CPU usage and Memory usage currently being used by the system.
Cancel: Allows you to cancel out of the Windows Security window and go back to the desktop.

What if I forget my administrator password for Windows 2000?

Windows 2000 will prompt you to create an Administrator Password when you first boot up the system, you must write down this password and keep it in a safe place in case you forget it. Due to the increased security that is built into Windows 2000 if you forget your Administrator Password you will not be able to load Windows 2000. If you have forgotten your Administrator Password you will need to use your X1 Restore CD to reinstall Windows 2000 and continue to use Windows 2000.

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Disclaimer: This information is being provided to you as a service from the Technical Support Department of WinBook Computers. It is intended to assist you in the resolution of your technical problems or questions. If you feel uncomfortable implementing any of the information or suggestions contained herein then you should e-mail the WinBook Technical Support Department. WinBook will not be held responsible for any loss of information, data or programming as a result of the use of this TechNote.