NOTE: You, the customer, are solely responsible for data security. WinBook strongly recommends that you perform a backup of all personal data contained on your system prior to performing this procedure. Warning: WinBook will NOT be held responsible for any data loss incurred during this process.

General Information: On the WinBook XL with Windows 95 OSR/2 installed. The CD-ROM drive is not recognized under Windows 95, also in the device manger there are yellow exclamation points next to the hard disk controllers and the performance tab of the system properties says Msdos compatibility mode. The possible cause to this is an entry to the Windows 95 registry of noide. To correct this, follow the below steps.

1. Click on the start button, go to run and left click. Type in regedit and press enter.

2. Click on the + next to HKEY_LOCAL_MACHINE.

3. Click on the + next to SYSTEM.

4. Click on the + next to CURRENTCONTROLSET.

5. Click on the + next to SERVICES.

6. Click on the + next to VXD.

7. Double click on the folder IOS

8. In the right window there should be an entry that says NOIDE.

9. Left click on the NOIDE entry once to highlight it. Press the delete key on your keyboard to remove the entry.

10. Click on the x in the upper right corner of the registry editor to

11. Click on the start button, Click on shutdown. Click the restart option. Click ok.

12. From there when the machine restarts your CD-ROM drive will be functioning normally.

If these steps do not work or you do not have the option in the registry as it is described, then you may have a virus. Use a virus scanner to scan the system and search for viruses.

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Disclaimer: This information is being provided to you as a service from the Technical Support Department of WinBook Computers. It is intended to assist you in the resolution of your technical problems or questions. If you feel uncomfortable implementing any of the information or suggestions contained herein then you should e-mail the WinBook Technical Support Department. WinBook will not be held responsible for any loss of information, data or programming as a result of the use of this TechNote.