NOTE: You, the customer, are solely responsible for data security. WinBook strongly recommends that you perform a backup of all personal data contained on your system prior to performing this procedure. Warning: WinBook will NOT be held responsible for any data loss incurred during this process.

An icon for a 5 ¼ inch floppy disk drive under My Computer on the WinBook XLi indicates that a user or supervisor password has been set in the Pheonix Bios Setup. Also, that Password on Bootup has been enabled. This makes the actual 3 ½ inch floppy drive inaccessible without entering the appropriate password. You may recover from this by disabling the passwords and Password on Bootup, provided that you know the actual passwords.

1. Begin tapping the F2 key at boot-up

OR,

From Windows, go to Start/Shut Down/Restart, and begin tapping the F2 key when the display goes blank

2. This will bring up the Pheonix Bios Setup utility.
3. Scroll down to the Security Setup by using the down arrow key.
4. Press enter to open the Security Setup menu.
5. Highlight the Set User Password line and press enter. Type in the user password, and a prompt for a new password will appear. Press enter. A prompt for a confirmation of the new password will then appear. Press enter again. The User Password has been reset to blank.
6. Highlight the Set Supervisor Password line and press enter. Type in the user password, and a prompt for a new password will appear. Press enter. A prompt for a confirmation of the new password will then appear. Press enter again. The Supervisor Password has been reset to blank.
7. Now highlight the Password on Bootup line. Change the setting to Disable by pressing the minus (-) key to the left of the Backspace key.
8. Exit the Pheonix Bios Setup, saving the changes made. Continue on by pressing enter.

The computer will now boot up with no request for a password. The actual 3 ½ inch floppy disk drive will now be accessible. The icon for drive "A" in My Computer will be for the 3 ½ inch floppy drive.

Your feedback is greatly appreciated. If you have noticed any problems with this tech article, or if you feel that something is not clear enough, please E-mail our Technical Support department by clicking on the link below. Please include the Technical Article Number and the specific area that you feel is inaccurate. Thank you. 
WinBook Tech Article Feedback

Disclaimer: This information is being provided to you as a service from the Technical Support Department of WinBook Computers. It is intended to assist you in the resolution of your technical problems or questions. If you feel uncomfortable implementing any of the information or suggestions contained herein then you should e-mail the WinBook Technical Support Department. WinBook will not be held responsible for any loss of information, data or programming as a result of the use of this TechNote.