NOTE: You, the customer, are solely responsible for data security. WinBook strongly recommends that you perform a backup of all personal data contained on your system prior to performing this procedure. Warning: WinBook will NOT be held responsible for any data loss incurred during this process.

17. What display resolution can my internal LCD support?

1. The XL has 2 different screens. It has a 13.3" and a 12.1" screen. The 13.3" can support 1024 by 768 pixels, but the 12.1" screen can only support 800 by 600 pixels.

17. How long should the battery last on my XL?

1. This time can vary greatly depending on the model of XL and the usage of the computer. If you purchased the 233 MHz Intel Tillamook and a Lithium Ion Battery then you can expect over 3 hours. Other higher voltage processors and the optional Nickel Metal Hydride battery can reduce that life significantly. Down to around 1 hour depending on the usage of the computer.

17. What type of modem is in my computer?

1. If you purchased the internal modem, then it is a 56k LT WinModem that is KFlex compatible. The AT Command Set Summary is available in the XL Help file.

17. My touchpad is too sensitive. Is there anything I can do about that?

1. The touchpad can be disabled, but there are no sensitivity controls for the touchpad. There is an option in the System BIOS to disable the touchpad or connect an external PS/2 mouse.

17. I am trying to use a Zoom Video card on my XL, but it will not work in the top slot.

1. Both PCMCIA slots will support CardBus cards, but only the bottom slot is ZV compatible.

17. My PCMCIA modem will not make any noise. It will connect and work, but I do not hear it dialing.

1. There are new PCMCIA socket drivers for Win95 that correct that problem. Connect to the Drivers section under XL on our website and download the newer PCMCIA drivers.

17. When I restart in MS-DOS mode after being in Windows 95 my computer hangs for about 3 minutes and then works fine.

1. Remove the line "C:\WINDOWS\COMMAND\MSCDEX.EXE /D:MSCD000" from the DOSSTART.BAT file. You can also make sure that there is not a CD in the CD-ROM drive when you restart.

17. Whenever I plug in my computer I get an amber light on the battery charging indicator. This will last for several minutes even if the battery is fully charged.

1. This is normal for the XL. When the battery is full or nearly full it slowly trickle charges the battery. This is so it will not accidentally overcharge the battery, and insure the battery is fully charged.

17. My XL came with Internet Explorer 4.0 and I decided to remove it. Now I can not access my Modem dialing properties.

1. To correct this problem, connect to the Drivers section of the XL on our website and download the Modem Fix file. This will extract a file you need to access the dialing properties, which is sometimes removed when IE 4.0 is uninstalled.

17. When I close my display the computer will go into suspend. How can I make this stop?

1. When booting the computer, press the DEL key to enter the system BIOS. Under the Advanced Settings change Boot Display to Simul. This will make the computer think you have an external monitor and not suspend when you close the screen.

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Disclaimer: This information is being provided to you as a service from the Technical Support Department of WinBook Computers. It is intended to assist you in the resolution of your technical problems or questions. If you feel uncomfortable implementing any of the information or suggestions contained herein then you should e-mail the WinBook Technical Support Department. WinBook will not be held responsible for any loss of information, data or programming as a result of the use of this TechNote.