NOTE: You, the customer, are solely responsible for data security. WinBook strongly recommends that you perform a backup of all personal data contained on your system prior to performing this procedure. Warning: WinBook will NOT be held responsible for any data loss incurred during this process.

When the WinBook XP5 Pro will not boot, or even post, one of the causes may be a RAM Memory Module which has worked loose from its socket. Reseating the ram may restore boot capability of the WinBook XP5 Pro.

1. Turn the computer off, and disconnect the power adapter and any peripherals
2. Turn the computer over, with the front facing you.
3. The Memory compartment is located on the right side, near the center, with a rectangular cover held by a screw.
4. Remove the screw in the Memory compartment cover, and then remove the cover.
5. Remove the Ram Module by carefully lifting the edge opposite where the foam pad is located, then lifting the Module from its socket.
6. Remove the module, then replace it firmly into the socket.
7. Replace the Memory compartment cover, and the screw which holds the cover in place.
8. Turn the unit over, and reconnect the ac adapter.
9. Open the cover and turn the computer on.

This should bring the unit to life again. If not, please call Technical Support at (800) 468-1225.

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Disclaimer: This information is being provided to you as a service from the Technical Support Department of WinBook Computers. It is intended to assist you in the resolution of your technical problems or questions. If you feel uncomfortable implementing any of the information or suggestions contained herein then you should e-mail the WinBook Technical Support Department. WinBook will not be held responsible for any loss of information, data or programming as a result of the use of this TechNote.