NOTE: You, the customer, are solely responsible for data security. WinBook strongly recommends that you perform a backup of all personal data contained on your system prior to performing this procedure. Warning: WinBook will NOT be held responsible for any data loss incurred during this process.

When the WinBook LM will not boot, or even post, one of the causes may be a Ram Memory Module which has worked loose from its socket. Reseating the ram may restore boot capability of the WinBook LM.

1. Turn the computer off, and disconnect the power adapter and any peripherals
2. Turn the computer over, with the front facing you.
3. The Memory compartment is located on the right side, near the front, with a panhandle on the cover.
4. Remove the two screws on the rightmost corners of the Memory compartment cover.
5. The Ram Modules are held in place by clips at the end of the socket which surrounds the module on three sides.
6. Move the retaining clips away from the sides of the Ram Module, releasing the module.
7. Remove the module, then replace it firmly into the socket
8. Push the module down until it is locked in place by the retaining clips
9. Replace the Memory compartment cover, and the two screws which hold the cover in place.
10. Turn the unit over, and reconnect the ac adapter.
11. Open the cover and turn the computer on.

This should bring the unit to life again. If not, please call Technical Support at (800) 468-1225.

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Disclaimer: This information is being provided to you as a service from the Technical Support Department of WinBook Computers. It is intended to assist you in the resolution of your technical problems or questions. If you feel uncomfortable implementing any of the information or suggestions contained herein then you should e-mail the WinBook Technical Support Department. WinBook will not be held responsible for any loss of information, data or programming as a result of the use of this TechNote.