NOTE: You, the customer, are solely responsible for data security. WinBook strongly recommends that you perform a backup of all personal data contained on your system prior to performing this procedure. Warning: WinBook will NOT be held responsible for any data loss incurred during this process.

• If you are not getting an initial system beep when the computer is turned on the internal sound card is not functioning at all and will need to be service. At this point you will need to call WinBook Tech Support to have this setup for repair.

• If you are not getting any Windows sounds but you do get the initial system beep on boot up. (This is probably a software problem)

1. Make sure that your floppy drive is in the computer.
2. Go to Start, Settings, Control Panel and double click on the System icon.
3. In the System Properties window, select the Device Manager tab.
4. Click on the plus sign next to Sound, Video and Game controllers.
5. Highlight the "ESS es1688" Sound driver by single clicking on it.
6. Click on the "Remove" button and then OK to confirm the removal.
7. Close the System Properties window.
8. Go to Start, Programs, MS Dos prompt
9. At the c:\windows\> type CD.. to bring you back to a "c:\>"
10. Insert the diskette labeled "Windows 95 Drivers Audio and Video" into the floppy drive.
11. At the c:\> type copy a:\audio\*.* c:\windows\system
12. Once it finishes copies files click on the X at the top right corner of this window to close it.
13. Go to Start, Shutdown, Restart and click OK.
14. After the unit reboots a dialog box will appear saying that windows has found new hardware and is installing the drivers.
15. Go to Start, Shutdown, Restart and click OK once more.
16. If this does not fix the problem you will need to call WinBook Tech Support.

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Disclaimer: This information is being provided to you as a service from the Technical Support Department of WinBook Computers. It is intended to assist you in the resolution of your technical problems or questions. If you feel uncomfortable implementing any of the information or suggestions contained herein then you should e-mail the WinBook Technical Support Department. WinBook will not be held responsible for any loss of information, data or programming as a result of the use of this TechNote.