NOTE: You, the customer, are solely responsible for data security. WinBook strongly recommends that you perform a backup of all personal data contained on your system prior to performing this procedure. Warning: WinBook will NOT be held responsible for any data loss incurred during this process.

Removing the Existing Memory module:

1. Power the WinBook off and disconnect the AC power.
2. Turn the machine upside down.
3. On the bottom of the machine you should see a plate that is held down by two screws. Unscrew those two screws.
4. Take off the plate. If you cannot lift the plate out, you can flip the machine right side up and the plate should fall out.
5. Underneath the plate you will see two major components. The square chip that has the word Intel or Cyrix on it is the Processor. The other component you will see is the memory module.

Note: Do Not Remove The Processor.

6. The memory module is rectangular shaped with two long sides and two short sides. The pins on the memory module run along one of the long sides. You will notice that there are two small plastic or metal tabs or retaining clips, one on each of the short sides of the memory module. These tabs hold the memory module in place.
7. Gently pull these tabs away from the memory module. When they are clear of the memory module, the memory module should tilt up at a 45-degree angle.
8. When the memory module has tilted up, gently pull the memory module out of the memory slot at the same 45-degree angle.
9. Slide the RAM out of it's socket. Put the old module some place safe for now.
10. If the memory module came from WinBook it should have a small notch in the bottom left corner, you can use this as a reference point for reinstallation.

Installing the New Memory Module

1. Take the new memory module out of the plastic bag it came in.
2. Insert the new memory module into the memory slot at a 45-degree angle. The memory module is keyed, so it will only go in one way ( the "notch" from earlier ). Make sure that you have the memory module seated down in the slot nice and tight. You should barely see any pins or not see any pins at all.
3. Once the memory module is firmly in place, press down on the memory module. The best place to press is along the long edge opposite the pins. The memory module should "snap" into place. The tabs should clip back in, over the memory module to hold it down.
4. With the new memory module installed in the socket, place the plate back on the WinBook, and put the two screws back in.
5. Hook up the power and turn on your machine.
6. On boot up you should get an error message "CMOS settings incorrect." Press F1 to enter setup.
7. Upon entering setup you will get a screen that says "Setup has attempted to correct the following problem: memory size invalid." Hit the Esc key.
8. Hit the Esc key again and then hit the F4 key to save changes and exit.
9. Your machine should now recognize the new memory and boot up normally.

If you come across any problems along the way, or if you have any questions please call WinBook Technical Support at 1-800-468-1225 and a representative will be able to assist you.

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Disclaimer: This information is being provided to you as a service from the Technical Support Department of WinBook Computers. It is intended to assist you in the resolution of your technical problems or questions. If you feel uncomfortable implementing any of the information or suggestions contained herein then you should e-mail the WinBook Technical Support Department. WinBook will not be held responsible for any loss of information, data or programming as a result of the use of this TechNote.