NOTE: You, the customer, are solely responsible for data security. WinBook strongly recommends that you perform a backup of all personal data contained on your system prior to performing this procedure. Warning: WinBook will NOT be held responsible for any data loss incurred during this process.

General Information:

Should I be using the v.90 driver for my modem?

Some Internet Service Providers and Online Services have not yet upgraded their hardware to the V.90 standard. Call your ISP, or Online Service to find out if they have upgraded their hardware. Using the V.90 standard with a non-V.90 provider may cause performance decreases.

Note:  If you experience any new connection problems while using this driver, try going back to the 5.15 V90 modem driver. 

How do I know if I have the latest driver?

To determine which driver you have, click on Start, Settings, and then Control Panel. In Control Panel, double click on Modem. Click on the tab that says Diagnostics, then click on Com2 and then on the button that says More Info.

If you have the V.90 driver installed the ATI3 under Command and Response will say:
LT V.90 Data+fax+Voice+Dsvd Modem Version 5.22,
and the ATI5 line will read 5.22,0,19

If you have the latest K56flex driver installed the ATI3 line will read:
LT KData+fax+Voice+VoiceView+Dsvd Modem Version 4.15 (or higher),
and the ATI5 line will read 4.15,0,19 (or higher)

Installation:

1. Download the V.90 driver from our website.
2. Click on Start, Find, Files or Folders.
3. Type modem522.exe where it says named and then click on Find Now.
4. Double click on the file named modem522.exe, this will bring up a program to extract the files.  Click on Unzip to extract the files to the default directory of C:\DRIVERS\MODEM\V90.
5. Once the files have finished extracting a message will pop up that says 31 files unzipped successfully. Click on OK. Setup will automatically begin.
6. Click Next and the files will automatically be copied.
7. Click on Finish to restart your computer.

Download V90 Modem Update Now

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Disclaimer: This information is being provided to you as a service from the Technical Support Department of WinBook Computers. It is intended to assist you in the resolution of your technical problems or questions. If you feel uncomfortable implementing any of the information or suggestions contained herein then you should e-mail the WinBook Technical Support Department. WinBook will not be held responsible for any loss of information, data or programming as a result of the use of this TechNote.