NOTE: You, the customer, are solely responsible for data security. WinBook strongly recommends that you perform a backup of all personal data contained on your system prior to performing this procedure. Warning: WinBook will NOT be held responsible for any data loss incurred during this process.

General Questions

Q. How do I contact 3Com?

A. 3Com phone number is 1-800-NET-3COM. Their Website is http://www.3com.com.

Q. I have a BNC network, can I use this card?

A. You cannot use this 3Com card with the RJ45 WinBook sells. A BNC network needs a BNC connector on the pigtail. The pigtail that has the BNC connector can be bought directly from 3Com.

Q. I need to find my IP or my Station address. How do I do this?

A. If you are running DOS/Windows 3.xx you will see the Address information when the 3Com driver loads in DOS. If you are running Windows 95, you can find this information by going to Start, Run, and typing in WINIPCFG.

Q. How do I get my card working with Novell?

A. WinBook does not support Novell. If you have the Card and Socket Services and the 3COM drivers, you have everything you will need. Contact your Network Administrator for further assistance.

Q. How do I get my 3Com card working with Windows NT?

A. WinBook does not support Windows NT. The 3Com card will work in WindowsNT and if you have an XP, FX, XP5Pro, or LM, you will need to download the latest drivers from 3Com. If you have an XP5, you may have difficulty in that the PCMCIA controller is not supported under WindowsNT.

Q. Is the 3Com card 16-bit, 32-bit, or CardBus compatible?

A. The 3Com card is a 16-bit PCMCIA card. Although the 3Com card is not a 32-bit card it does have 32-bit drivers for Windows 95. The 3Com card is CardBus compatible with the appropriate drivers. These are contained on the support disk included with the 3Com card.

Unit Specific Questions

Q. I have a WinBook computer, how do I know the 3Com card will work with my unit?

A. The 3Com card will work with all WinBook models except for the 486SLC.

Q. Why won’t the 3Com card work with my 486SLC?

A. The 486SLC was produced when the PCMCIA standard was 8-bit. Since the 3Com card is a 16-bit card it is not compatible with the 486SLC PCMCIA socket.

Q. If I have a WinBook computer that the 3Com card is compatible with, what do I need to do in order to get the card working correctly?

A. What you will need to do depends upon Operating System you are using. WinBook has drivers for the 3Com card to use DOS/Windows/Windows for Workgroups 3.xx or with Windows95. See the following questions for unit specific information.

WinBook SX/DX

Q. How do I get my 3com card working in DOS/Windows 3.xx?

A. You will need the following:

1. The SX-PCM file which can be found under Drivers and Utilities, SX/DX file area on this Web Site and;
2. The driver diskette for the 3Com card.

17. What should the CONFIG.SYS look like?

1. A sample CONFIG.SYS after installing PCMCIA support:

DEVICE=C:\DOS\HIMEM.SYS

DEVICE=C:\DOS\EMM386.EXE NOEMS X=D000-DFFF

DOS=HIGH, UMB

FILES=50

STACKS=9,256

BUFFERS=30,0

DEVICE=C:\CARDSOFT\SS365SL.EXE

DEVICE=C:\CARDSOFT\CS.EXE

DEVICE=C:\CARDSOFT\CSALLOC.EXE C:\CARDSOFT\CSALLOC.INI

DEVICE=C:\CARDSOFT\CARDID.EXE C:\CARDSOFT\CARDID.INI

1. After the PCMCIA socket is enabled, click on the Network Group in Windows and select setup.
2. Choose Install MS Windows Network, select Drivers, Add Adapter and then select Unlisted.
3. Place the 3Com disk into drive a:
4. This will bring up a menu containing the 3C589D, select it.
5. Now you will be prompted to insert Windows Disk 7 and then 8.
6. Then Windows will ask for a disk containing ELP3.DOS. which is on the 3Com driver disk.
7. Hit browse and goto the a:\ndis\dos. where the file is located.
8. Now click OK and then close the Network Setup.
9. Restart the unit and the 3Com will be seen if working.

Q. How do I get the 3Com card working in Windows95?

A. The 3Com card has been tested and does work with Windows95 on this unit. The WinBook SX/DX, however, did not ship with Windows95 and therefore it is not supported. To get the 3Com card working with Windows95 you will need to contact either 3Com or your Windows95 support.

WinBook XP

Q. How do I get the 3Com card working with DOS/Windows 3.xx?

A. You will need to have XP-PCM (See Drivers and Utilities, XP/XPC File area on this Website) and the 3Com diskette. A sample CONFIG.SYS after installing PCMCIA support:

DEVICE=C:\DOS\HIMEM.SYS

DEVICE=C:\DOS\EMM386.EXE NOEMS X=D000-DFFF

DOS=HIGH, UMB

FILES=50

STACKS=9,256

BUFFERS=30,0

DEVICE=C:\CARDSOFT\SSVADEM.EXE

DEVICE=C:\CARDSOFT\CS.EXE

DEVICE=C:\CARDSOFT\CSALLOC.EXE C:\CARDSOFT\CSALLOC.INI

DEVICE=C:\CARDSOFT\CARDID.EXE C:\CARDSOFT\CARDID.INI

After the PCMCIA sockets are enabled click on the Network Group in Windows and select setup. Choose Install MS Windows Network, select Drivers, Add Adapter and then select Unlisted. Place the 3Com disk into drive a: This will bring up a menu containing the 3C589D, select it. Now you will be prompted to insert Windows Disk 7 and then 8. After that Windows will ask for a disk containing ELP3.DOS. This is on the 3Com driver disk. Hit browse and goto the a:\ndis\dos. This is where the file is located. Now click OK and then close the Network Setup. Restart the unit and the 3Com will be seen and working.

Q. How do I get the 3com card working in Windows95?

A. You will need the 3Com drivers (See Drivers and Utilities, PC Card Drivers file area on this Web Site). Insert the card. Windows95 will then prompt you for the drivers, insert the diskette that contains the extracted 3Com drivers and choose Have Disk. Win95 will identify and copy files from the floppy disk. It will then ask for the Win95 disks to copy files from. Insert the disk/disks asked for. After installation is complete, you may need to adjust the Resources in the Device Manager in some cases. The best results have been with an input/output Range of 0300-031F, 0320-033F, or 0340-035F and an Interrupt Request of 9, 10, or 11.

WinBook XP5

Q. How do I get the 3Com card working in DOS/Windows 3.xx?

A. You will need XP5-SUP (See Drivers and Utilities, XP5 File are on this Web Site) and the 3Com driver diskette. Once you get XP5-SUP extracted to diskette, you want to run 8.BAT from that diskette. This will install the DOS PCMCIA drivers. A sample CONFIG.SYS after installing PCMCIA support:

DEVICE=C:\DOS\HIMEM.SYS

DEVICE=C:\DOS\EMM386.EXE NOEMS X=D000-DFFF

DOS=HIGH, UMB

FILES=50

STACKS=9,256

BUFFERS=30,0

DEVICE=C:\CARDSOFT\SSVADEM.EXE

DEVICE=C:\CARDSOFT\CS.EXE

DEVICE=C:\CARDSOFT\CSALLOC.EXE C:\CARDSOFT\CSALLOC.INI

DEVICE=C:\CARDSOFT\CARDID.EXE C:\CARDSOFT\CARDID.INI

After the PCMCIA sockets are enabled click on the Network Group in Windows and select setup. Choose Install MS Windows Network, select Drivers, Add Adapter and then select Unlisted. Place the 3Com disk into drive a:. This will bring up a menu containing the 3C589D, select it. Now you will be prompted to insert Windows Disk 7 and then 8. After that Windows will ask for a disk containing ELP3.DOS. This is on the 3Com driver disk. Hit browse and goto the a:\ndis\dos. This is where the file is located. Now click OK and then close the Network Setup. Restart the unit and the 3Com will be seen and working.

Q. How do I set up the 3Com card in Windows95?

A. You may need XP5-VXD (See Drivers and Utilities, XP5 file area on this Web Site). You will also need 3Com589D (See Drivers and Utilities, PC Card Drivers on this Web Site). If you insert the 3Com card into your XP5 and you do not get a screen that states "New Hardware Found", then you need XP5-VXD. Extract XP5-VXD to a diskette and run INSTALL.BAT. This will update the PCMCIA Socket driver for Windows95. Reboot the system and insert the 3Com card. If prompted, choose Have Disk and insert the diskette that contains the extracted 3Com file. Next Win95 will copy files from the cabs directory and prompt you for the elpc3r.sys file. Point the location of the file back to A:. This will install the correct drivers for Windows95. You may need to adjust the Resources in the Device Manager in some cases. The best results have been with an input/output Range of 0300-031F, 0320-033F, or 0340-035F and an Interrupt Request of 9, 10, or 11.

FX or XP5Pro

Q. How do I set up the 3Com card in DOS/Windows 3.xx?

A. WinBook does not support Dos and WFW on these machines but the 3Com has been tested and verified to work properly on these units. The following procedure will assist you in getting the 3Com card to function. You will need to have FX-PCM31 (See Drivers and Utilities, FX file area on this Web Site) and 3Com (See Drivers and Utilities, PC Card Drivers area on this Web Site). A sample CONFIG.SYS with PCMCIA support and the 3Com drivers installed would be as follows:

DEVICE=C:\DOS\HIMEM.SYS

DEVICE=C:\DOS\EMM386.EXE NOEMS X=D000-DFFF

DOS=HIGH, UMB

FILES=50

STACKS=9,256

BUFFERS=30,0

DEVICE=C:\CARDSOFT\SSCIRRUS.EXE

DEVICE=C:\CARDSOFT\CS.EXE

DEVICE=C:\CARDSOFT\CSALLOC.EXE

DEVICE=C:\CARDSOFT\CARDID.EXE

After the PCMCIA sockets are enabled click on the Network Group in Windows and select setup. Choose Install MS Windows Network, select Drivers, Add Adapter and then select Unlisted. Place the 3Com disk into drive a:. This will bring up a menu containing the 3C589D, select it. Now you will be prompted to insert Windows Disk 7 and then 8. After that Windows will ask for a disk containing ELP3.DOS. This is on the 3Com driver disk. Hit browse and goto the a:\ndis\dos. This is where the file is located. Now click OK and then close the Network Setup. Restart the unit and the 3Com will be seen and working.

Q. How do I get the 3Com card working in Windows95?

A. You may need to have FX-VXD (See Drivers and Utilities, FX file area on this Web Site) and 3Com589D(See Drivers and Utilities, PC Card Drivers area on this Web Site). If you insert the 3Com card and don’t get a screen that says New Hardware found then you may need the FX-VXD. Extract FX-VXD to a diskette and run INSTALL.BAT. This will update the PCMCIA Socket driver for Windows95. Reboot the system and insert the 3Com card. IF prompted choose Have Disk and insert the diskette that contains the extracted 3Com589D files. Next Win95 will copy files from the cabs directory and prompt you for the elpc3r.sys file. Point the location of the file back to A:. This will install the correct drivers for Windows95. You may need to adjust the Resources in the Device Manager. The best results have been with an input/output Range of 0300-031F, 0320-033F, or 0340-035F and an Interrupt Request of 9, 10, or 11.

LM

Q. How do I get the 3Com card working with DOS/Windows 3.xx?

A. WinBook does not support Dos and WFW on this machine but the 3Com card has been tested and verified to work properly on the unit. The following procedure will assist you in getting the 3Com card to function. You will need to have LM-PCM (See Drivers and Utilities, LM file area on this Web Site) and 3Com589D(See Drivers and Utilities, PC Card Drivers area on this Web Site). A sample CONFIG.SYS with PCMCIA support and the 3Com drivers installed would be as follows:

DEVICE=C:\DOS\HIMEM.SYS

DEVICE=C:\DOS\EMM386.EXE NOEMS X=D000-DFFF

DOS=HIGH, UMB

FILES=50

STACKS=9,256

BUFFERS=30,0

DEVICE=C:\CARDSOFT\SSCIRRUS.EXE

DEVICE=C:\CARDSOFT\CS.EXE

DEVICE=C:\CARDSOFT\CSALLOC.EXE

DEVICE=C:\CARDSOFT\CARDID.EXE

After the PCMCIA sockets are enabled click on the Network Group in Windows and select setup. Choose Install MS Windows Network, select Drivers, Add Adapter and then select Unlisted. Place the 3Com disk into drive a:. This will bring up a menu containing the 3C589D, select it. Now you will be prompted to insert Windows Disk 7 and then 8. After that Windows will ask for a disk containing ELP3.DOS. This is on the 3Com driver disk. Hit browse and goto the a:\ndis\dos. This is where the file is located. Now click OK and then close the Network Setup. Restart the unit and the 3Com will be seen and working.

Q. How do I get the 3Com card working with Windows95?

A. You may need to have LM-VXD (See Drivers and Utilities, LM File area on this Web Site) and 3Com589D (See Drivers and Utilities, PC Card Drivers area on this Web Site). If you insert the 3Com card and don’t get a screen that says New Hardware found then you may need LM-VXD. Extract LM-VXD to a diskette and run INSTALL.BAT. This will update the PCMCIA Socket driver for Windows95. Reboot the system and insert the 3Com card. When prompted choose Have Disk and insert the diskette that contains the extracted 3Com589D files. Next Win95 will copy files from the cabs directory and prompt you for the elpc3r.sys file. Point the location of the file back to A:. This will install the correct drivers for Windows95. You may need to adjust the Resources in the Device Manager. The best results have been with an input/output Range of 0300-031F, 0320-033F, or 0340-035F and an Interrupt Request of 9, 10, or 11.

Q. Why isn't the 3Com card working - there is a yellow explanation mark over it on device manager?

A. That is due to the 3Com driver not installing correctly. Open the device manager and double click on the 3Com network adapter. Click on driver and then click on Update Driver. Win95 will ask if you want Windows to search for the driver. Select No and then Next. Insert the 3Com589D disk into A: and click Have Disk. Under Copy manufacturer’s files from: put A: and click OK. The next screen will have the 3Com EtherLink III PCMCIA (3C589D) under Models. Click OK. Win95 will copy some files and then ask for the Win95 Cabs. Point the location to c:\windows\options\cabs. Win95 will copy some more files and then ask for the location of elpc3r.sys. Point the location to A:. This should set the 3Com card up properly.

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