NOTE: You, the customer, are solely responsible for data security. WinBook strongly recommends that you perform a backup of all personal data contained on your system prior to performing this procedure. Warning: WinBook will NOT be held responsible for any data loss incurred during this process.

As part of a proper system maintenance routine, WinBook Corporation recommends cleaning both the case and the screen of your notebook.

17. What should I use to clean my WinBook?

1. We recommend that you use a cleaner specifically designed for electronic equipment to clean the case and, if necessary, a separate cleaner specifically designed for cleaning LCD Panels. This should be used in conjunction with a soft, lint-free cloth.

17. Should I apply the cleaning solution to the cloth or just spray it on the machine?

1. Any cleaning solution should be applied to the cloth. Under no circumstances should you spray the cleaner directly onto the machine. Excess cleaner may find its way into sensitive areas of the machine and can cause severe damage.

17. Do I need a separate cleaner for my LCD screen?

1. In general, the answer to this question is yes. Most cleaners that are satisfactory for cleaning the case of your WinBook are not satisfactory for cleaning the LCD panel. You should look for a cleaner that is specifically designed and labeled for cleaning LCD screens.

17. I have a dust under the keys on my keyboard, how can I get rid of it?

1. Compressed air is the best method. This is available at most computer stores. This will allow you to blow dust out from under your keyboard. DO NOT shake your WinBook to get dust out from underneath the keyboard.

17. Can I use a vacuum cleaner attachment instead of compressed air?

1. A handheld vacuum can be used to remove dust particles that have accumulated in the grills or the keyboard if compressed air is not available.
   

17. What kind of chemicals SHOULD I NOT use on my machine?

1. You SHOULD NOT use any sort of harsh solvents to clean your WinBook. This includes finger nail polish remover, alcohol, turpentine, gasoline, lighter fluid, acetone, paint thinner, mineral spirits, kerosene, ammonia, dishwashing soap, glass cleaner, vinegar, or any other commonly found household cleaner.
   

17. How often should I clean my WinBook?

1. Whenever it becomes necessary. Screens may require cleaning as frequent as once a week. The case may require cleaning once a month or more.

17. Is there anything special to use on my touchpad?

1. In general, the same cleaner that is used on your case can be used to clean the touchpad module. Better results may be achieved by using a cleaner labeled ANTI-STATIC.

17. Where can I get these cleaners that I need to use on my WinBook?

1. Most good computer stores will carry these cleaning supplies. Also, they may be found at local electronics stores or office supply stores.

17. My WinBook is having trouble connecting to the docking station and WinBook’s Technical Support personnel instructed me to clean the connectors on my docking station and my machine, what should I use?

1. This is the single case where you should use alcohol to clean your machine’s connectors. You should use 90% (or the highest percentage you can find) isopropyl alcohol. This is also known as rubbing alcohol.

   Apply this to a clean cotton swab and the use this to clean the metal connectors that go to your docking station. Allow to dry and repeat. Perform this same procedure on your docking station or port replicator. Try to avoid getting the alcohol on the plastic parts of your case.

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Disclaimer: This information is being provided to you as a service from the Technical Support Department of WinBook Computers. It is intended to assist you in the resolution of your technical problems or questions. If you feel uncomfortable implementing any of the information or suggestions contained herein then you should e-mail the WinBook Technical Support Department. WinBook will not be held responsible for any loss of information, data or programming as a result of the use of this TechNote.